FindEmail Privacy Policy

1. Information We Collect

• Account data: name, email, password (hashed), company details, billing contacts.
• Usage data: logins, feature usage, device/browser metadata, IP address (for security and fraud prevention).
• Payment data: processed securely by our payment providers—we never store full card numbers.
• Contact intelligence data: publicly available or licensed business contact details used to power searches.
• Cookies & pixels: used for authentication, analytics, and to remember preferences.

2. How We Use Information

• Provide, maintain, and improve the FindEmail platform.
• Verify user identity, detect fraud, and enforce our anti-spam and fake-account policies.
• Process transactions, deliver invoices, and provide customer support.
• Send product updates or marketing messages (you can opt out anytime).
• Comply with legal obligations and respond to lawful requests.

3. Legal Bases

We rely on contract performance, legitimate interest, consent (for optional communications), and compliance with legal obligations.

4. Sharing & Transfers

We share data with trusted subprocessors such as hosting, analytics, payment, and email providers. All partners sign data-processing agreements. We may disclose data to comply with law or respond to valid legal requests. International transfers rely on Standard Contractual Clauses or equivalent safeguards.

5. Data Retention

Account data is retained while you have an active subscription and for up to 24 months afterward to meet legal obligations. Contact intelligence data is refreshed on rolling schedules and may be removed sooner if we learn it is inaccurate or if a contact opts out.

6. Security

We apply encryption in transit and at rest, role-based access controls, network monitoring, and regular security reviews. However, no online service is 100% secure. Please choose strong passwords, enable two-factor authentication, and notify us immediately if you suspect unauthorized activity.

7. Your Rights

Depending on your jurisdiction you may request access, correction, deletion, restriction, portability, or objection to processing. Submit requests via [email protected] and we will respond within the required timeframes.

8. Children

FindEmail is not directed to children under 16. We do not knowingly collect personal data from children.

9. Updates

We may revise this policy to reflect product, regulatory, or security changes. We will update the “Last updated” date and provide notice when changes are material.

Contact

Email privacy inquiries to [email protected]. For abuse reports use [email protected].